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Reply to every Google review.Automatically.

AI writes the reply in your tone, in the language the customer used, and publishes it to your Google profile within minutes.

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Tomas Balčiūnas
Local Guide · 51 reviews
yesterday

Came in with my wife on Friday. The cold beet soup was genuinely good and Gintarė, our server, was lovely. We will be back.

Reputa is writing a reply
picking out specific details
Restoranas Sodžius
Owner

Tomas, thanks for the kind word about the cold beet soup, that recipe is my grandmother’s. I will pass this on to Gintarė. See you on a Friday.

Published to Google3 min later

Why this matters

Your reply stays visible longer than the review itself

of customers read how a business answers its reviews
89 %of customers read how a business answers its reviews
more calls to profiles that answer every review
1.7xmore calls to profiles that answer every review
saved per month once replies are written automatically
4 hrssaved per month once replies are written automatically

How it works

From review to published reply in four steps

Setup takes ten minutes. After that it runs without you.

  1. 1

    Connect your Google profile

    One click, through the official Google sign in. No password sharing.

  2. 2

    Set your tone

    Warmth, length, whether to use first names. Reputa writes the way you write.

  3. 3

    Review the draft

    Every reply refers to a specific detail from the review. Edit it whenever you want.

  4. 4

    It publishes itself

    Or it waits for your approval. That call is yours.

All reviewsFilter
  • Mantas Kairys2d ago

    Second time ordering the steak platter for the whole team.

  • Gintarė Liutkutė3d ago

    Food was good but we waited forty minutes for the order.

  • Aistė Venckutėyesterday

    Cozy room, and Lina suggested the wine to go with the fish.

  • Tomas Petrauskas1w ago

    We had a booking, there was no table. Waited outside.

  • Rūta Adomaitė1w ago

    Desserts are the strong point, the apple pie especially.

Aistė Venckutė
Local Guide · 34 reviews
Google · 24 hrs ago

Cozy room, and Lina suggested the wine to go with the fish herself. We did not get to the desserts, so we are coming back.

PositiveService
Prepared reply

Aistė, glad Lina’s pairing worked out, I will tell her. About the desserts, we bake the apple pie in the mornings, so come earlier and it will still be warm.

Approve and publishEdit

Real reviews, real replies

Every reply is written from scratch and names something specific.

Review

Rūta Petraitienė
Local Guide · 128 reviews
2 days ago

We had lunch as a team, eight people. The order came fast, the baked cod was excellent, and Mantas, our server, handled everything smoothly. One downside, the room was a bit loud.

Reputa reply

Restoranas Jūros vartai
Owner

Rūta, thank you for choosing us for a team lunch. I will pass this on to Mantas, he will be pleased. You are right about the noise, Friday lunch is our loudest hour, which is why we hold the window tables for larger groups. Mention it when you book next time.

Published to Google4 min later
  • names the baked cod
  • credits Mantas by name
  • answers the criticism without defending

Features

Everything you need for a profile that looks looked after

Your voice, not a robot’s

Three sliders decide how every reply sounds.

Warmthwarm
Lengthmedium
Use first namesalmost always

Sounds like thisTomas, thanks for the kind word about the cold beet soup. I will tell Gintarė.

Answered in the same language

The customer writes in English, the reply comes back in English.

LTENPL

Michael R.The cepelinai were the best thing we ate in Vilnius, but the bill took a while on Friday night.

Restoranas SodžiusMichael, glad the cepelinai landed. You are right about the bill, on Friday nights we run one card terminal for the whole room. A second one arrives next week.

Negative reviews alert you at once

An email and a phone alert while the customer is still nearby.

Negative, 1 star4 min ago

Staff who get named

See who your customers mention by name.

  • Gintarė24 mentions
  • Mantas18 mentions
  • Lina11 mentions
  • Justė7 mentions

A monthly report for the owner

One email with the average, the trend, and what keeps coming up.

AprMayJunJulAugSep+0.7

Clear pricing

One location or a whole chain. No long term contract.

2 months free

Starter

€24/ mo

€290 billed once a year

For a single location getting up to 40 reviews a month.

  • One Google location
  • Automatic replies
  • Tone settings
  • Draft review before publishing
  • Alerts for 1 and 2 star reviews
  • Replies for old unanswered reviews
  • Staff mention summary
  • Monthly owner report
Get started

Chain

Custom

For chains from four locations up, with shared oversight and reporting.

  • Unlimited locations
  • One dashboard across all locations
  • Rules per location and per star rating
  • Dedicated account manager
  • API access
  • Data export and integrations
  • Contract with an SLA
Contact us
  • Cancel any time
  • Data stored on EU servers
  • Official Google Business Profile integration

Common questions

If something is missing, write to us and we answer the same day.

Yes. We connect through the Google Business Profile API, which is the official route for managing business profiles. You sign in with your own Google account and can revoke access at any time in your Google settings. We never need or see your password.

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